Simzo Metallix (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online marketplace platform for buying and selling iron ore and related materials (the “Platform”). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.  

1. Information We Collect

We collect different types of information to provide and improve our services:  

• Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, address, email address, phone number, date of birth, and any other information you provide during registration, profile creation, transactions, or communications on the Platform.  
   

   
• Business Information: If you are using the Platform for business purposes, we may collect your company name, business address, tax identification number, and other relevant business details.
• Transaction Information: We collect details about your buying and selling activities on the Platform, including the types and quantities of materials, prices, transaction dates, payment information (though we may use third-party payment processors who have their own privacy policies), and shipping details.
• User-Generated Content: This includes any information you post, upload, or share on the Platform, such as listings, inquiries, messages, reviews, and feedback.
• Technical Information: When you access and use our Platform, we automatically collect certain technical information, including your IP address, browser type, operating system, device information, unique device identifiers, and browsing activity (pages visited, links clicked, etc.).
• Location Information: With your consent, we may collect your device’s location information to provide location-based services, such as displaying listings near you.  
   
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your user experience, analyze Platform usage, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.  
   

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Maintaining the Platform: To enable you to register, create a profile, list materials for sale, browse listings, and facilitate transactions between buyers and sellers.  
   
• Communication: To communicate with you regarding your account, transactions, inquiries, updates, and important notices related to the Platform.
• Personalization: To personalize your experience on the Platform by showing you relevant listings, recommendations, and advertisements based on your interests and past activities.
• Improving the Platform: To analyze Platform usage, identify trends, and improve the functionality, performance, and user experience of our services.
• Customer Support: To provide customer support and respond to your requests, questions, and feedback.
• Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and information about new features, products, or services that may be of interest to you. You can opt-out of receiving such communications at any time.
• Security and Fraud Prevention: To monitor and analyze activity on the Platform, detect and prevent fraudulent transactions, and ensure the security and integrity of our services.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
• Dispute Resolution: To assist in resolving disputes between users and enforce our Terms of Service.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Other Users: When you engage in transactions on the Platform, certain information, such as your public profile, contact details (as agreed upon), and listing details, may be shared with the other involved users to facilitate the transaction.
• Service Providers: We may share your information with third-party service providers who assist us in operating, providing, and improving our services, such as payment processors, shipping companies, marketing and analytics providers, and customer support services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.  
   

   
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transaction.  
   

   
• Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  
   
• With Your Consent: We may share your information with third parties for other purposes with your explicit consent.  
   

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and regular security audits. However, please understand that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.  

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.  
   
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we have about you.  
   
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.  
   

   
• Objection to Processing: You may have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.  
   
• Withdrawal of Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

7. Children’s Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.  

8. Links to Other Websites

Our Platform may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any websites you visit.  

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any updates. Significant changes will be communicated to you more directly, such as through email notification or a prominent notice on the Platform.  

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:  

Simzo Metallix

Location: Simzo Metallix, 339, Main Road Paridh, east Singhbhum, Jamshedpur, Jharkhand, 831012

Phone Number: +91-8292707835

By using Simzo Metallix, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.